Shipping policy

How will my items be shipped?

Smaller items will be shipped via FedEx or UPS and packed to ensure they arrive at you exactly as they appear on our website.  You will be updated with tracking information as soon as it is available.  Larger items are shipped nationally via truck freight or white-glove service and internationally via sea or air freight.  Costs are determined by shipping weight (a calculation based on the dimensions and poundage of each item), fragility (since breakable materials like glass, marble, and ceramics require special packaging and handling), and distance to and accessibility of the destination.  

How long will the `shipping take?

Please expect longer shipping times for furniture than most other items you buy online.  We do our best to respond within 24 hours to your quote requests or shipment inquiries.  From the time of booking it can take up to two weeks for the freight company to process your shipment, arrange delivery logistics, and pick up from our showroom.  Most national shipments have a lead time of roughly three to five weeks.  International shipments can take anywhere from five to eight weeks for delivery.